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Terms & Conditions

Legal claim

Notice: Please go through our terms & conditions carefully. While placing an order with MeraPrint.com you agree to be bound by the terms & conditions stated below. In case you do not agree please do not access this web-site. MeraPrint reserves the right to change, modify or amend these terms and conditions without any prior notice.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

Governing law

MeraPrint is based in Jaipur, Rajasthan and all transactions take place on MeraPrint servers located there. Any legal action or proceeding relating to or arising from your access to or use of this site shall be instituted in Jaipur, Rajasthan. You agree to submit to the court.

Indemnity

You agree that you shall indemnify and defend MeraPrint and all parties from whom MeraPrint has licensed portions of content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these terms of use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into products.

Color Proofing and Matching

MeraPrint is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

Meraprint will try it's best to match the gradient density of each color, However, MeraPrint is not liable for the final appearance of a color.

Notice: Gang-run printing is multiple (and different) customer jobs that is combined on a large print sheet and run at the same time. For example, we layout 62 different customer business cards and postcards on one gang-run sheet and run the sheet 1000 times to get 62 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 62 customers.

Application of UV coating may effect or change the appearance of the printed colors. MeraPrint is not liable for the final color appearance of a UV product/s.

Terms of sale

Full payment including shipping and handling is required while placing order. No work will proceed until payment is received. No refunds are given once order has been verified.

Refund policy

All sales are final. Due to the nature of our business, we process jobs as soon as we receive completed and correct files. No refunds are available on orders unless files have not been sent to press and cancellation is requested the same business day. A cancellation fee will apply. Please check our cancellations & refunds policy for complete information.

File requirements

Please note that all artworks and images are required to be submitted in CMYK format for all full color side/s and gray scale for the backside (if you choose to print 4/1). All artwork should also be provided with a minimum of 300dpi resolution. MeraPrint is not responsible for any color shifts that may occur if file is sent in RGB color mode or any images printed fuzzy because of low resolution.

File types we accept:

.tif, .jpg, .png, .eps, .ai, .psd, .pdf, flatten - 300dpi,- outline fonts, flatten transparencies, no overprint,  - embed fonts(no screen fonts).

MeraPrint.com is not responsible for files printed incorrectly when the customer provides the artwork. Please check all files before sending us your artwork.

Complaints

All complaints must be registered within 24 hours of receipt of job.

Should the job contain manufacturing errors and/or defects, we would return the job at no charge. We maintain the right to judge what a manufacturing error and defect is.

Minor printing imperfections are considered to be normal and will not qualify for reprint as a manufacturing error. Minor imperfections include but are not limited to subtle roller marks and hickies.

Shipping errors & Lost packages

Lost or damaged claims can only be filed for shipments over 1000 .00 INR in value and can only be done after 30 days from package shipment. MeraPrint is not responsible for 3rd party shipping errors, omissions or damaged shipments.

Customer supplied incorrect address

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, MeraPrint will reship the package with the corrected address and charge an additional shipping fee for sending the shipment again.

We reserve the right to refuse service without disclosing a reason.

Legal Notice

MeraPrint, reserves the right to correct any errors, inaccuracies or omissions and to update information at any time without prior notice (this includes even after an order has been placed). All changes become effective immediately upon being posted on our website. Such errors may be with respect to pricing and turnaround times. MeraPrint reserves the right to cancel or to refuse to accept any order placed based on inaccurate pricing information.

Quotation/estimate

A quotation/estimate not accepted within thirty (30) days is subject to review. All prices and rtwork are based on rates at the time of quotation.